: Remove and re-insert the cartridge. If it persists, clean the gold-colored contacts with a lint-free cloth.
: If a jam occurs, first check the Document Feeder (top) and then the Duplexer (rear). Always pull paper in the direction of the paper path to avoid tearing. : Remove and re-insert the cartridge
: Connect the power cord directly to a wall outlet for the best performance. Select your language and country on the control panel. Always pull paper in the direction of the
: If print quality drops (streaks or missing colors), go to Settings > Printer Maintenance > Clean Printhead . : If print quality drops (streaks or missing
: Remove all protective tape and packing materials from the exterior and the scanning bed.
: Download the HP Smart App on your computer or mobile device to manage printing, scanning, and ink levels remotely.
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