Best Buy Customer Service Hours Apr 2026

Here is everything you need to know about Best Buy’s customer service hours and the best ways to get help.

Best Buy offers different levels of support depending on how you choose to connect. While the website is always "open," live human help has specific windows. best buy customer service hours

Monday–Friday, 7:00 AM – 6:30 PM CT. Chat: Monday–Friday, 9:00 AM – 5:00 PM CT. The "Total" Advantage: 24/7 Expert Help Here is everything you need to know about

If you are a member, you have a major advantage. Members get 24/7/365 Geek Squad® tech support for any device, regardless of where or when it was purchased. This covers remote troubleshooting for software, OS installs, and device setups. Store Support vs. Remote Support best buy customer service hours