: Bring the phone and any accessories to the Geek Squad counter for an immediate inspection and credit.
: Use the Trade-In Estimator on the Best Buy website to search for your device and answer questions about its condition (e.g., "Good," "Fair," or "Broken"). best buy smartphone trade in
: Print a prepaid shipping label provided by Best Buy and mail the device within 14 days. Receive Payment : : Bring the phone and any accessories to
: Back up your data, disable location tracking (like "Find My"), and remove all accounts. While you should eventually perform a factory reset, some experts suggest waiting until you've consulted with a Best Buy employee in-store to ensure the device is verified first. Submission : Receive Payment : : Back up your data,
submissions result in an e-Gift Card sent via email, usually within 7 to 9 days after verification. Promotional Deals and Boosted Values (April 2026)
trade-ins typically result in instant credit toward a purchase or a physical gift card.
The allows you to exchange used cell phones for Best Buy e-Gift Cards or instant credit toward a new device. As of April 2026, standard trade-in values for cell phones can reach up to $750 , though specific promotional events often boost these offers significantly higher. How the Trade-In Process Works