: Carvana is known for an "easy" auto loan process with no specified minimum credit score and an advertised 99% approval rate.

: This is one of the most frequent complaints. Many users report being unable to legally drive their vehicles for months because Carvana failed to provide proper registration or plates in a timely manner.

: Selling prices are generated by algorithms. While some sellers feel "lowballed," others find the offers competitive compared to traditional dealers.

: When selling or trading in, users must provide a clear picture of the front and back of the vehicle title (all four corners visible), though requirements vary by state.

: Because Carvana lacks physical service centers, customers feel uncertain about their purchases since they cannot test drive vehicles beforehand or resolve trade-in price disputes in person. Selling and Financing Perspective