Churn | Up
: A comprehensive survey that integrates fragmented studies across marketing, IT, and telecommunications to help researchers select the right churn definitions and models.
: This study examines how adding unstructured data (like customer service notes) can improve the accuracy of standard churn prediction models.
: A recent (2025) paper focusing on using machine learning "voting classifiers" to improve client retention in the banking sector. churn up
: For a "how-to" guide rather than a formal paper, Bombora provides a six-step framework for defining, cleaning data for, and training churn models.
: A practical article by Maranda Dziekonski on LinkedIn that discusses how to handle customer churn from a leadership and customer success perspective. Academic Surveys and Research Papers : A comprehensive survey that integrates fragmented studies
If your interest is more academic or technical regarding , these papers from ResearchGate and other repositories are highly cited:
: A specialized paper for the gaming industry that discusses how playtime regularity can predict when social game players are about to quit. Practical Implementation : For a "how-to" guide rather than a
If you are looking for research papers or articles related to the phrase (often used as "Churn It Up" in business contexts) or academic studies on customer churn , here are some high-quality options: Business and Career Insights