Designing Performance Measurement Systems: Theo... <iPhone>

Are the targets (Specific, Measurable, Achievable, Relevant, Time-bound)? Is the data source reliable and automated where possible?

Measuring things that look good on paper but don't actually drive strategic value. 4. Implementation Checklist Does every metric link back to a strategic goal ? Is there a clear owner for every KPI? Designing Performance Measurement Systems: Theo...

Identify key stakeholders and define the strategic objectives. What does "success" look like? Are the targets (Specific