: Often named html/ for the text content and images/ for any visual assets referenced in the HTML. 3. Configure the Property File
Upload your .zip file and select the appropriate .
It looks like you’re trying to use a (likely a .zip containing CSVs and HTML) to import content into a system like Salesforce Knowledge . Flatpack_Source_File.zip
Check the Import Status to ensure there are no formatting errors.
: Usually a reference to an HTML file within your .zip . : Often named html/ for the text content
Your Flatpack_Source_File.zip should have a clean directory structure so the importer can find everything: : Contains your .csv file.
To turn those source files into a published article, you generally need to follow these steps: 1. Prepare the CSV File The CSV acts as the "map" for your import. It must include: : The name of the article. URL Name : A unique identifier for the web link. It looks like you’re trying to use a (likely a
: The specific template or category (e.g., "FAQ" or "Manual"). 2. Organize the ZIP Structure