It Leader Profile: Upgrading Erp During A Pandemic Apr 2026

A case study on upgrading to a cloud version and the strategic use of UI changes to ease transitions.

Robust ERP systems, combined with strong IT capabilities, were identified as crucial for organizations needing to adapt to supply chain disruptions and shifting inventory management practices during the crisis.

Success often hinged on executive sponsorship and early change management to address resistance, especially when traditional in-person training was not an option. Recommended Resources IT Leader Profile: Upgrading ERP During a Pandemic

Explores how IT capability and inventory management influenced operational outcomes during the pandemic.

The pandemic forced vendors and IT teams to move to entirely remote implementation processes, which introduced new challenges in communication and coordination. A case study on upgrading to a cloud

These papers generally highlight how IT leaders shifted from traditional on-premise implementations to remote, cloud-based models to maintain operational resilience. Key Themes in Pandemic ERP Upgrades

Many leaders successfully managed the transition by moving from legacy on-premise systems to online cloud versions. In some cases, introducing new user interfaces before the full go-live helped minimize user strain. Key Themes in Pandemic ERP Upgrades Many leaders

While there isn't one specific widely-cited academic paper with that exact title, several research articles and case studies cover this specific scenario: IT leadership navigating complex ERP (Enterprise Resource Planning) upgrades during the unique constraints of the COVID-19 pandemic.