:Go to Start > Settings > Update & Security > Activation . Windows 10 and 11 have built-in troubleshooters that replace the old standalone tools.
:If you're facing persistent "non-genuine" notifications, some experts suggest clearing the Software Protection Platform cache by deleting the Tokens.dat file (backup first!). Summary Table: Tools by OS Version Operating System Recommended Diagnostic Tool Windows XP / Vista / 7 MGADiag.exe (Legacy) Windows 8 / 8.1 Licensingdiag.exe Windows 10 / 11 Activation Troubleshooter (Settings) Microsoft Genuine Advantage Diagnostics Tool :Go to Start > Settings > Update & Security > Activation
This diagnostic tool was originally designed to verify licenses for legacy systems like . Because Microsoft has shifted to newer activation technologies, this specific tool is no longer compatible with modern versions like Windows 10 or 11. Why You're Seeing This Error Summary Table: Tools by OS Version Operating System
:If you actually are on Windows 7 or older, ensure you are running the tool with full administrative privileges. :For Windows 8 and newer, use the native command-line tool
:For Windows 8 and newer, use the native command-line tool. Open Command Prompt as Administrator and run: Licensingdiag.exe -report %userprofile%\desktop\report.txt This generates a modern diagnostic report directly on your desktop.
If you’re running the and hit the "Validation Unsupported OS" error, it usually means you’re trying to use an outdated tool on a modern operating system.
If you need to diagnose activation issues on a modern OS, stop using the MGA Diagnostic Tool and try these instead: