: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information.
: Use the Norton Support Tool to generate debug logs. This helps support agents identify bugs related to your PC's hardware or Windows version. norton.com
: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software. : Forward suspicious emails as an attachment to spam@norton
This report outlines the various ways to report security threats, incorrect detections, and general feedback to norton.com. This helps support agents identify bugs related to
: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review