Quickly check delivery status or reschedule a Geek Squad appointment.

To get the most out of your session, keep these things in mind:

This is the best way to request a price match before you buy.

Best Buy’s online chat is highly effective for like price matching and shipping updates. While it’s great for quick tech questions, complex hardware repairs will still likely require a trip to the store or a scheduled Geek Squad visit. It’s a massive time-saver that beats waiting on hold.

Chat with "Blue Shirts" to compare laptop specs or TV features.

Look for the "Chat Now" bubble on the bottom right of most pages.

Get initial troubleshooting for software or setup issues. Pro Tips for a Better Experience

Getting started is straightforward. You don’t even need to be logged in to start a basic inquiry, though having your account ready helps with order-specific questions.