While widely celebrated, some critics and viewers found the film’s three-hour runtime to be "overstuffed" or "predictable" at times. Reviewers from The Indian Express argued that the story sometimes felt "forced" and relied heavily on the leads' good looks to sustain interest. Additionally, some Letterboxd users pointed out that the portrayal of regional conflicts and certain cultures was occasionally oversimplified.
The pairing of Dulquer Salmaan and Mrunal Thakur is the film's greatest strength. Reviewers from The Hindu and Firstpost praised their "palpable chemistry" and "earnest performances," noting they convey deep passion without the need for explicit scenes.
The narrative is framed through the perspective of Afreen (Rashmika Mandanna), a rebellious Pakistani student in 1985 who is tasked with delivering a decades-old, unposted letter from Ram to Sita. This quest serves as the emotional bridge, slowly uncovering a love story that transcends borders, religion, and time.