: Upgrades or replacements, like the Gemini or Genie HD DVR, can be requested by checking eligibility via an online account or calling support.

: Equipment is usually included as part of a service installation package when ordering online or by calling DIRECTV Customer Service at 1-800-531-5000.

Individual components are available through authorized third-party dealers and major marketplaces.

The most reliable way to get equipment is directly through DIRECTV.

: Sites like Solid Signal and New Edge Satellite sell specialized hardware like the H25 HD Receiver or SWM system components.

Before purchasing from a third party, consider these factors: Find a DIRECTV Retailer in your Area